The true role of a leader is that of a being a servant and having a servant leadership attitude. We both find that people work harder when we serve them and then that makes us want to serve them even more!
“The purpose of life is not to win. The purpose of life is to grow and share. When you come to look back on all that you have done in life, you will get more satisfaction from the pleasure you have brought into other people’s lives than you will from the times that you outdid and defeated them.” ~Rabbi Harold Kushner
Our definition of Servant Leadership is: Love serving others enough to slow down and empower, coach and help give individuals direction toward their own goals. We have found that helping others towards their goals has always helped us achieve our own.
There are two types of leaders in Relationship Marketing: 1) a Leader who builds a team and 2) a leader who creates leaders. Servant leadership lifts others up and has a focus on developing other leaders as a team is being built! Servant leadership is essential for developing other leaders and it is worthy of being taught and duplicated.
It’s important to note that in our respective companies, we all have the same product or service and corporate office. In fact, leaders and team members both face the same problems every day. Leaders become leaders because they have learned to look for solutions to problems vs react to problems.
Therefore, Servant Leadership starts with your own personal development journey. It starts with you realizing that in every way – your actions, your thoughts, your belief in others potential, your attitude and your reaction to change, whatever the situation – you are the example.
Being a true servant leader means you are exhibiting the characteristics worthy of being modeled because you have recognized that being a servant leader means that you are a Role Model every single day, people watch you every day and you must be worthy of following!
One of the defining characteristics of an effective leader is the size of the problems they can solve, and servant leadership provides a model for others to emulate all aspects of leadership including problem solving.
Rather than “telling” the way, Leaders SHOW the way.
This is often referred to as Leading by Example, unfortunately most people miss that this begins with your own continual and never-ending self-improvement. The single biggest reason most leaders do not continue in their growth journey is that they believe that they have already arrived. Being good can be the enemy of you being a great servant leader.
No-one is on the stage by him- or herself; we are mere representatives of the team. Being a servant leader means you give credit to those around you for their contribution to the team. Those leaders that continue on the path self-development and lead by example usually realize they did not get to where they are by themselves.
For a leader that accepts the servant role, helping a new business builder, by showing team members what to do and how to do, is simply part of the ‘job requirement’. We tell all our new business partners that You do not work for us; we work for you. If you show up, then we show up. We believe that the business model of Relationship Marketing should be viewed as an inverted pyramid, with the team on the top.
Showing up as a Servant Leader means you follow through on your commitments to your team as well as to yourself. Committing to be available for an event or a call and raising someone’s hopes and then crushing them, by not following through, is not only a terrible thing to do, but it will undermine long term success, because the example you set is the example that will duplicate.
Servant Leadership requires you to have vision. It requires you to know where you are and where you want to go,as well as understanding how you are going to get there. It also requires you to to be able to infuse your team with common goals and visions and, as a result, align the team together toward the goal of achieving greatness.
A Servant Leader embraces that we live in an increasingly complex world and loves people enough to be unmovable on holding team members accountable to using a proven system. Holding your team accountable to a system will leverage ordinary people to the point where they can produce extraordinary results.
Our focus is to train others to take our place and surpass us in every area, so they will do the same for others. Doing this consistently, over time, creates a long term, sustainable, legacy business.
Here is how world-renowned management consultant and best selling author Peter F. Drucker states it: The leaders who work most effectively, it seems to me never say “I”. And that’s not because they have trained themselves not to say “I”. They don’t think “I”. They think “we; they think “team”. They understand their job is to make the team function. They accept responsibility and don’t sidestep it, but “we” gets the credit… This is what creates trust, what enable you to get the task done.
Layers of leadership will make your business grow exponentially and allow you to have time freedom, meaning the development of leaders enables you to engage in the rest of your life. If you don’t make developing leaders your prime focus, you simply can’t go on vacation or have a life.
The reward is the Journey — the journey toward the success of all. Being a servant leader promotes the team concept of moving everyone forward, lifting others up toward their ultimate success, which is to become a servant leader themselves.